Onboard every new customer in one controlled flow
From first signup to active contract, credit checks and order validation run automatically. Your team onboards more customers with less manual work, while operations stays stable and compliant as volume grows.
The challenge
Where supply growth turns into operating cost
Every customer adds manual work
Operations runs across four or five systems and Excel. Credit checks, order checks and contract set-up are done by hand, so headcount rises with the customer count.
Errors reach the invoice
Orders enter billing without a validation step. Mistakes surface after the invoice is sent, as disputes, credit notes and calls to customer service.
New products wait for IT
Every new tariff or proposition needs development work. Dynamic, time-of-use and EV products queue behind system changes.
Every change feels risky
A campaign, a new product or a regulation change can break billing, switching or customer processes, so operations ends up as the bottleneck.
The solution
Our customer onboarding solution provides...
- Supply points grow, headcount stays flat. Onboarding, credit checks and order validation run as one automated flow. Volume grows while cost per supply point stays under control.
- Errors stopped before billing. Every order is validated against product, price and eligibility rules before it reaches billing, then becomes an active contract on the same customer record.
- New products configured by your own team. Commercial and operations teams configure products, tariffs and propositions in a low-code builder, without development work.
Why Eneve
When everything is in a perfect flow...
- One record from order to invoice. Onboarding, contract and billing data sit in one platform, so nothing is re-keyed between systems.
- Compliance built into the flow. Validation and market rules run inside daily operations, and Eneve updates them when regulation changes.
- Runs alongside your current systems. Start with a strategic unit or a greenfield setup next to your existing landscape, without replacing everything at once.
- Pay as you grow. Start with what solves your most urgent problem and expand as complexity grows.
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IN THEIR WORDS
''Our customers are happier thanks to the app and portal, our sales partners benefit from clear tools, and we see better conversion through automated campaigns.''
Operations Manager
Maarten Wijnen, Operations Manager
Company
Mega
''We were live within months. Fully digital, fully automated. Billing efficiency improved by 60% and case resolution is now more than 80% faster.''
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CEO
Pieterjan van den Bosch, CEO
Company
Energiek
''We see that our colleagues have changed from customer service into customer operation experts. They now manage everything, and that makes us agile and fast.''
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Managing Director
Dennis Huizer, Managing Director
Company
easyEnergy
Our way of working
From Complexity to the Perfect Flow
01
Discover & Define
We start with understanding your strategy, ambitions, and challenges. Together, we define key user cases and identify how we can add value with minimal disturbance.
02
Design the Future
We co-create a tailored functional and technical setup based on a standard blueprint. Validated by your teams and translated into a clear proposal.
03
Deliver with Confidence
We integrate our platforms into your landscape with precision. We connect internal and external business processes and systems, supported by training and expert follow-up.
04
Evolve & Optimize
We keep your solution running, improving, and evolving, so you’re always ready for what’s next.
Want to onboard energy communities?
Energy communities need a licensed supplier that can handle collective billing, member-level invoicing, and shared generation, things standard platforms can't do.
Our Energy Community Enablement offering adds that capability as an extension on your existing ERP, paired with the commercial and regulatory structuring to make it work, so you can capture a structurally growing market without rebuilding your stack.
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Discover how our clients simplify complexity and create value
How Energiek went live on a scalable energy platform in months
Go for the flow
Navigate the energy market with confidence. It’s possible with the right technology & knowledge partner.
