Solution: Customer Interfacing (JuleSmart / SmartFlex)
The challenge
SmartestEnergy wanted to upgrade its traditional FlexiPPA product to give customers with flexible assets full control over energy trading. They needed a solution that delivered market transparency, automation, and ease of use.
The solution
We implemented SmartFlex — a digital customer interface powered by JuleSmart. The platform enables flexible trading, market tracking, price triggers, and self-service contract execution, all tailored to end-user needs.
The result
SmartestEnergy successfully digitised its FlexiPPA offer, increased customer satisfaction, and expanded its product portfolio — months ahead of schedule.
Facts and figures
- 100% positive user feedback
- Platform launched 6 months early
- Expanded trading product portfolio
About SmartestEnergy Limited
SmartestEnergy is a UK-based energy supplier and trader, serving both commercial consumers and independent generators. Focused on digitalisation and innovation, they’ve partnered with Jules since 2019.
