Solution: Customer Interfacing + Customer Trading (JuleSmart)
The challenge
To grow its market share in the Dutch greenhouse sector, ENGIE needed to provide customers with a modern platform for trading and asset control. Flexibility, self-service, and integration with grid mechanisms were essential.
The solution
We delivered an Eneve platform for customer interfacing and energy trading (JuleSmart), tailored to ENGIE’s complex contract structures. The solution supports long-term hedging, day-ahead and intra-day trading, and automatic communication with third-party CHP systems.
The result
ENGIE expanded its contract offerings, improved efficiency, and saw significant customer growth and retention through a streamlined digital experience.
Facts and figures
- 98% customer retention rate
- 73% operational efficiency improvement
- 372% increase in contracts sold
About ENGIE
ENGIE is a global energy and services group, committed to accelerating the transition to carbon neutrality. In the Netherlands, they support greenhouse horticulture through tailored trading and optimisation platforms.
